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Z Y Author

Level 1

8 points

1 side of Airpods Pro no sound

Hi, my Airpods Pro left side had no sound but when I put it in the charging case it charged. I've done the reset it still not working. Also, noticed it drain my charging case battery. Would you be able to help?

Posted on Jul 18, 2023 12:06 AM

Top-ranking reply

Branta_uk

Level 7

33,350 points

Posted on Jul 18, 2023 1:47 AM

It is normal for AirPods to take some charge from the charging case after use, but if the case is getting completely drained there might be a hardware problem. Having both problems together is a strong hint you need to get your AirPods checked by Apple Service. Please contact Apple Support to arrange inspection and service..

If your left or right AirPod isn't working - Apple Support

How to reset your AirPods and AirPods Pro - Apple Support

If your AirPods won’t charge - Apple Support

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1 side of Airpods Pro no sound

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