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Camera alert

My camera was replaced. It is working great.


How do I clear the notification?

iPhone 12 mini

Posted on Jul 18, 2023 4:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2023 6:24 AM

It will go away on its own if you had used a genuine camera.



Anyone who has their iPhone Camera replaced/repaired/serviced by an unauthorized service provider will have this warning message.


  • They will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  1. Was replaced with a nongenuine camera
  2. Was already used or installed on another iPhone
  3. Isn't functioning as expected
  4. This message doesn't affect your ability to use your iPhone or access your camera.



Parts and service history

With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple




1 reply
Question marked as Top-ranking reply

Jul 18, 2023 6:24 AM in response to nedmcampbell

It will go away on its own if you had used a genuine camera.



Anyone who has their iPhone Camera replaced/repaired/serviced by an unauthorized service provider will have this warning message.


  • They will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  1. Was replaced with a nongenuine camera
  2. Was already used or installed on another iPhone
  3. Isn't functioning as expected
  4. This message doesn't affect your ability to use your iPhone or access your camera.



Parts and service history

With iOS 15.2 and later and iPhone XR, iPhone XS models, and later—including iPhone SE (2nd and 3rd generation)—you can go to Settings > General > About for the parts and service history of your iPhone. You can also find out if the battery has been replaced. If the replacement was done using genuine Apple parts and processes, "Genuine Apple Part" will appear next to Battery.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple




Camera alert

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