Apple Contact Form, or Email, or Live Chat

Hello mcmancheva!

Here are some methods of contacting Apple Support:

• Telephone: Contact Apple for support and service - Apple Support. 
• Online: Start your request online. 
• Chat: Live Chat with an Apple Advisor in Messages. 
• More Contact Info: Contact - How to Contact Us - Apple. 

Oh, and it might be that Live Chat using Messages will not work on a non-Apple device. But try it out though, and please let us know if it works or not.

I hope this is helpful. Good Luck!

Apple Wallet is a place (app) where you can collect compatible eTickets, etc., …

… as well as compatible bank cards and credit cards, that support Apple Pay — e.g. pay in retail shops (that support contactless RF payment systems) with your iPhone (or Apple Watch) alone. Authorize with Face ID or Touch ID.

About Wallet - Apple

About Apple Pay - Apple

The difference between Apple Pay and Apple Wallet: Apple Pay is the safe way to pay and make secure purchases in stores, in apps, and on the web. Apple Wallet is the place where you store your credit or debit cards so you can use them with Apple Pay.

Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support

Apple Pay participating banks in Africa, Europe, and the Middle East - Apple Support

Apple Pay participating banks and card issuers in Asia-Pacific - Apple Support

Hello mcmancheva,

Please visit Contact - Official Apple Support.

Please authenticate with your Apple ID. Choose your device, problem with your device, and then scroll to the bottom. It should give you the option to chat or call.

You can also share what you're experiencing issues with and we can try to diagnose it!

Is that the only reason you won't call over the phone?

If you're not in the US, Apple does have support numbers for different countries and regions that will be more likely to speak your language. Again, I'd only call if you're located within that country or region - Contact Apple for support and service - Apple Support.

If you're in the US and you feel your English is bad, someone will answer the request you submitted, however, it may take some time.

If you do not have Apple devices may I ask why you need to reach out to Apple Support?

As I said above, we're not official Apple Support but we can help with some inquires about Apple devices, services, etc.

mcmancheva wrote:

I just created an account here, on Apple, but I am unable to find live chat option.

This is a community forum. There are some Apple Support staff/employees here, but they generally only handle questions that have gone unanswered (no responses) for over 24 hours. Most of the time you'll be talking to dedicated Apple users that are here to help you and others with their Apple devices and services.

This number is for Bulgaria: 00800 6002 7753

You can try it if you want, and maybe ask if there’s someone who speaks your language, and if there isn’t, just say you’ll seek support online and then you can hang up.

But only do what you’re comfortable with.

What can I do here

I’m positive someone will have gotten your Support Request, and will follow up with you soon. But if they don’t, you can submit your request again.