I have a page that asks me to sign in to start iMessage and it will not disappear to allow me to get to other messages. Is this a fake message?

How to get a iMessage instruction off my screen. Cannot access my other messages. Cannot get it off screen.

iPad Air, iOS 12

Posted on Jul 18, 2023 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 10:29 AM

Hello Jemley,


Thank you for using Apple Support Communities. It sounds like you're having issues trying to use the Messages app. If so, we'd like to recommend some steps to help you out. Follow the steps below to isolate this issue:


1.) Close the Messages app: Close an app on your iPad - Apple Support

2.) Navigate to Settings > Messages. In this section make sure that iMessage is enabled and shows you're currently signed in.

3.) If you're prompted to sign in with your Apple ID to activate iMessage, please do so.


If you receive an error message trying to activate iMessage, please review the following resource for steps you can attempt: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


We hope these steps help you. Thank you for using Apple Support Communities.



1 reply
Question marked as Top-ranking reply

Jul 19, 2023 10:29 AM in response to Jemley

Hello Jemley,


Thank you for using Apple Support Communities. It sounds like you're having issues trying to use the Messages app. If so, we'd like to recommend some steps to help you out. Follow the steps below to isolate this issue:


1.) Close the Messages app: Close an app on your iPad - Apple Support

2.) Navigate to Settings > Messages. In this section make sure that iMessage is enabled and shows you're currently signed in.

3.) If you're prompted to sign in with your Apple ID to activate iMessage, please do so.


If you receive an error message trying to activate iMessage, please review the following resource for steps you can attempt: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


We hope these steps help you. Thank you for using Apple Support Communities.



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I have a page that asks me to sign in to start iMessage and it will not disappear to allow me to get to other messages. Is this a fake message?

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