Apple One not sharing the apps

I did shared my apple one and the other person cant access to the application.


Can somebody help me?

iPhone 12

Posted on Jul 18, 2023 11:51 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 10:38 AM

Hi there DavidDom,


Did you make sure you signed up for an Apple One family subscription? Have a look at the difference between the individual, family, and premier Apple One subscriptions here: Apple One - Apple


We ask because if you have an individual or premier Apple One subscription, you won't be able to share it with Family Members.


Also, make sure you have Family Sharing set up and you've added this person to your group successfully with the steps here: Set up Family Sharing - Apple Support


If you have a family subscription for Apple One and Family Sharing is set up properly, have the other person work through the steps in this support article to see if they resolve the issue: If you can't find your family's shared content - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Jul 19, 2023 10:38 AM in response to DavidDom

Hi there DavidDom,


Did you make sure you signed up for an Apple One family subscription? Have a look at the difference between the individual, family, and premier Apple One subscriptions here: Apple One - Apple


We ask because if you have an individual or premier Apple One subscription, you won't be able to share it with Family Members.


Also, make sure you have Family Sharing set up and you've added this person to your group successfully with the steps here: Set up Family Sharing - Apple Support


If you have a family subscription for Apple One and Family Sharing is set up properly, have the other person work through the steps in this support article to see if they resolve the issue: If you can't find your family's shared content - Apple Support


Take care.

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Apple One not sharing the apps

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