Apple pen not charging or connecting

So when i plug my apple pen (gen 1) into my ipad, it doesnt connect and when i try to charge it still doesnt connect when i plug itin. Ive tried restarting, heating the pen, turning the bluetooth off and on, updating latest software and cleaning the ports. On my old pen, i tried forgetting the device and reconnecting, but i ended up not being able to connect to it again, so is there any other way i can fix it?

iPad Air 3, iPadOS 16

Posted on Jul 18, 2023 10:21 PM

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Jul 19, 2023 5:44 PM in response to ruuubberBand

Hi ruuubberBand,


We appreciate you reaching out to us. We understand that you are experiencing issues with your Apple Pencil.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Do you have a different Bluetooth accessory that you can pair with your iPad Air? For example, a Bluetooth earphones, headphones , or speaker?
  2. Have you had the chance to check if your Apple Pencil will pair with a different compatible iPad?


Below are the recommended steps to try if your Apple Pencil won't pair with your iPad.

  1. "Connect your Apple Pencil to your iPad.
  2. Restart your iPad, then try to pair again.
  3. Go to Settings > Bluetooth and make sure that Bluetooth is turned on.
  4. On the same screen, find your Apple Pencil under My Devices. If you find it, tap Information icon. Then tap Forget this Device.
  5. Connect your Apple Pencil into your iPad and tap the Pair button when it appears after a few seconds. 
  6. If the Pair button doesn't appear, wait for one minute while your Apple Pencil charges. Then try connecting your Apple Pencil again and wait until the Pair button appears.
  7. If the Pair button still doesn't appear, contact Apple Support."


You can use the article below as a reference.

Pair Apple Pencil with your iPad - Apple Support


If you managed to complete all the steps and you need to contact Apple Support, you can use the link below.

Get Support




Take care!


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Apple pen not charging or connecting

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