Screen blank out

My MacBook Air won’t turn on and screen blank out. What can I do?

MacBook Air 13″

Posted on Jul 19, 2023 1:36 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 2:10 AM

Is your Mac not turning on, or is it booting to a blank screen, there is a difference in that.


If your Mac boots to a black screen from this apple support article: If your Mac starts up to a blank screen - Apple Support


Apple silicon

  1. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
  2. If you never see the startup options window, release the power button, then repeat step 1.

Intel processor

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo or other image.


If you can start up from macOS Recovery

If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select Disk Utility, then click Continue and follow the steps in this article:

Use Disk Utility to repair your startup disk


If Disk Utility found no errors, reinstall macOS.

If Disk Utility found errors and repaired them, restart your Mac. If the issue returns after restarting, reinstall macOS.


If your Mac is not turning on at all, from this apple support article: If your Mac doesn't turn on - Apple Support


Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

 

Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.

 

Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

 

If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way

 

If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen

 

Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC

 

Contact us

If your Mac still doesn't turn on, contact Apple Support.

 

Hope this instructions help and best of luck!




1 reply
Question marked as Top-ranking reply

Jul 19, 2023 2:10 AM in response to Chawsulin

Is your Mac not turning on, or is it booting to a blank screen, there is a difference in that.


If your Mac boots to a black screen from this apple support article: If your Mac starts up to a blank screen - Apple Support


Apple silicon

  1. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. Select Options, then click Continue.
  2. If you never see the startup options window, release the power button, then repeat step 1.

Intel processor

  1. Press and hold the power button for about 10 seconds.
  2. Press and release the power button, then immediately press and hold Command (⌘)-R until you see an Apple logo or other image.


If you can start up from macOS Recovery

If you started up from macOS Recovery, you should see a utilities window that includes Disk Utility. Select Disk Utility, then click Continue and follow the steps in this article:

Use Disk Utility to repair your startup disk


If Disk Utility found no errors, reinstall macOS.

If Disk Utility found errors and repaired them, restart your Mac. If the issue returns after restarting, reinstall macOS.


If your Mac is not turning on at all, from this apple support article: If your Mac doesn't turn on - Apple Support


Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.

 

Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.

 

Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.

 

If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way

 

If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen

 

Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC

 

Contact us

If your Mac still doesn't turn on, contact Apple Support.

 

Hope this instructions help and best of luck!




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