Password Reset Fails
I can't remember my password to my Macbook Air so I've trying to reset my password. I keep getting the error "Reset Password Failed. There are no users on this volume to recover."
MacBook Air 13″, macOS 12.5
Question marked as
Best reply
borntorungirl wrote:
I can't remember my password to my Macbook Air so I've trying to reset my password. I keep getting the error "Reset Password Failed. There are no users on this volume to recover."
https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac
If you can't reset your Mac login password
https://support.apple.com/en-us/HT212190
If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support
If you encrypted your Mac’s boot disk with FileVault 2 —
this prevents you from using your Apple ID to reset your password
(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see "Turn Off FileVault" Button Grayed Out --… - Apple Community
More—
Call Customer Support (800) MY–APPLE (800–692–7753)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
or on line https://getsupport.apple.com/