phone is stuck dead

a few days ago my phone (iphone se 2020) died after a few months of holding my charger at an angle . i didnt get a new charger until yesterday so i expected my phone to take a while to turn back on , but it never did . for about 2 hours i was stuck with just the empty red battery screen , then it went black . ive tried different cords , still black . i pressed the power button while it was unplugged to see if it'd show me the "not charging" screen and nothing . wont connect to my laptop or pc . different outlets dont work . tried cleaning the port it was clean . tried squeezing near the home button while plugging it in , did nothing . tried hard reset/forced restart , nothing . and yes - i pressed vol up and vol down individually but very fast . ive tried heating up the battery with a hair dryer . cleaned the port again . looked into the port and compared it to another phone to see if anything was messed up/broken . nope . there is just no sign of life in this phone at all . what happened ?? what can i do ?




im sure the obvious answer is just replace it but i really dont want to do that . im too young for a job so i cant buy icloud storage - im sure yk where im going with this . my phone ran out of storage (and so hasnt been backed up) about two years ago (i know i know its only a dollar . my mom doesnt understand why id need to pay a dollar monthly if she already bought the phone) . so i want to try every possible option before i give up everything ive done , every picture/video ive taken , ect on my phone in the last 2 years .

iPhone SE, iOS 16

Posted on Jul 19, 2023 1:00 PM

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3 replies

Jul 20, 2023 1:52 PM in response to idkbru

Hello idkbru,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get your iPhone to turn on, even after trying a new charger and some good steps. At this point, let's see if there are any steps in these Apple resources that you haven't tried yet:



If your iPhone or iPod touch won't charge - Apple Support

If your iPhone won't turn on or is frozen - Apple Support



As far as your personal info like photos, you may have a recent backup you don't realize or that the pictures were synced to iCloud, so use these Apple resources to determine this:



Locate backups of your iPhone, iPad, and iPod touch - Apple Support

View your photos and videos on iCloud.com - Apple Support



If you are still not able to get your iPhone to power on or charge, you will need to go to a local Apple Store or Apple Authorized Service Provider, or contact Apple directly to look at possible next steps:



Find Locations - Apple

Apple Support



Cheers!

phone is stuck dead

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