I keep trying to add a payment and it won’t add it to apple/iTunes.

My bank account was invaded so I had to shut down my bank card. The bank issued the electronic card for my phone and the invader used it within 10 minutes of being issued! I closed off everything. Changed all of my passwords. It did the trick. I just tried to add the payment so I could purchase on iTunes and it will not let me add my new payment. Any suggestions?



[Re-Titled by Moderator]


Posted on Jul 19, 2023 1:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 2:21 PM

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you're still unable to update your payment method, Contact Apple Support.

 

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


1 reply
Question marked as Top-ranking reply

Jul 19, 2023 2:21 PM in response to Reneboyd1963

Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com                                                     

  • On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

Or see -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you're still unable to update your payment method, Contact Apple Support.

 

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support

 

If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep trying to add a payment and it won’t add it to apple/iTunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.