Security update shows as paused
I am trying to download the latest security update 16.5.1. It starts to download and then shows as paused. Later I get an error message. I have plenty of storage so it’s not that. Any idea ?
iPhone 13, iOS 16
I am trying to download the latest security update 16.5.1. It starts to download and then shows as paused. Later I get an error message. I have plenty of storage so it’s not that. Any idea ?
iPhone 13, iOS 16
Hi dympna162,
Thank you for this additional detail.
First, let's check if there is an update that is already downloaded on your device.
If yes, please erase that update then download it again.
If that is not the case, please try a different known-good Wi-Fi network.
Based on the screenshot you've provided, the issue you are experiencing is likely network related.
Also, the rest of the steps in the article below may help.
If your iPhone or iPad won't update - Apple Support
Take care!
Hi dympna162,
Thank you for this additional detail.
First, let's check if there is an update that is already downloaded on your device.
If yes, please erase that update then download it again.
If that is not the case, please try a different known-good Wi-Fi network.
Based on the screenshot you've provided, the issue you are experiencing is likely network related.
Also, the rest of the steps in the article below may help.
If your iPhone or iPad won't update - Apple Support
Take care!
Hello dympna162,
To start, you'll want to add the error message you're getting to your post. This will help community members better understand what the issue is so more relevant responses are provided.
In the meantime, here's some general steps you can try for update issues: If your iPhone or iPad won't update
Two important conditions to install an update:
Cheers!
Thanks, this is the error message that appears.
Security update shows as paused