Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Problem with responding to Facebook

Hello I am having issues responding to Facebook. I get this “ Exception was thrown during the execution of query. Check your server logs for more information. What does that mean?

iPhone 7 Plus, iOS 15

Posted on Jul 19, 2023 3:08 PM

Reply
Question marked as Best reply

Posted on Jul 19, 2023 6:41 PM

I would suggest reaching out to Facebook for support. https://www.facebook.com/help


A few things you can try though...


Check to make sure your device is up to date.

Check to make sure Facebook doesn't have any updates. How to manually update apps on your Apple device - Apple Support


You can also delete the app and redownload it.

1 reply
Question marked as Best reply

Jul 19, 2023 6:41 PM in response to Dion1969

I would suggest reaching out to Facebook for support. https://www.facebook.com/help


A few things you can try though...


Check to make sure your device is up to date.

Check to make sure Facebook doesn't have any updates. How to manually update apps on your Apple device - Apple Support


You can also delete the app and redownload it.

Problem with responding to Facebook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.