Icloud storage

I brought 2TB of storage but know it shows that I have only 200GB

iPhone XS, iOS 16

Posted on Jul 19, 2023 6:45 PM

Reply
2 replies

Jul 20, 2023 6:26 PM in response to Akikozh

Hello Akikozh,


We would like to see how we can help you with your iCloud storage not showing as expected. Have you had a chance to restart the iPhone since updating your iCloud storage? If not, please do so now with the steps in this link: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.

The volume button is located on the left side of the device, and the side button is located on the right


2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3.To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


Get back to us with your results so that we have a better understanding of the issue, and we can go from there.


Cheers!


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