You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

apple id showing incorrect or invalid when restoring a device

My old iPhone 6 I gave to my wife and I tried to restore its settings, then apple id showing incorrect or invalid when restoring a device.

Windows, Windows 10

Posted on Jul 20, 2023 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 10:24 AM

Hello,


For help with that you need to contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 20, 2023 10:24 AM in response to seby_486

Hello,


For help with that you need to contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


apple id showing incorrect or invalid when restoring a device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.