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iPhone 14 pro Wi-Fi connected but no Wi-Fi symbol

A storm came through last night and knocked out the power and internet. When power was restored, my Wi-Fi network came back up and all my devices except for my iPhone 14 Pro reconnected. Under Wi-Fi settings on the phone it shows connected to my network. My Fingbox shows my phone is connected to my network with the IP address listed on my iPhone. But the Wi-Fi symbol at the top of the phone display is not shown. Only the cellular connection information issue is shown (2 bars and 5G) which is worse than normal due to last night’s storm. What might be going on? My iPads are connecting as expected.

iPhone 14 Pro

Posted on Jul 20, 2023 11:10 AM

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Question marked as Top-ranking reply

Posted on Jul 21, 2023 5:09 PM

I stopped at an Apple Genius Bar and they helped me resolve the problem.


After diagnostics showed no hardware problem, they started considering a software issue. It turns out there was an issue with my VPN app. Some configuration changes were made and my iPhone is back to working normally.

4 replies
Question marked as Top-ranking reply

Jul 21, 2023 5:09 PM in response to jjfeigal

I stopped at an Apple Genius Bar and they helped me resolve the problem.


After diagnostics showed no hardware problem, they started considering a software issue. It turns out there was an issue with my VPN app. Some configuration changes were made and my iPhone is back to working normally.

iPhone 14 pro Wi-Fi connected but no Wi-Fi symbol

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