My apple computer is saying my email is offlineSays my email account is offline?

My Apple computer is saying my email account is offline. I think my password is somehow missing maybe but don’t know how to get to that place to enter it

MacBook Pro 13″, macOS 11.7

Posted on Jul 20, 2023 3:59 PM

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2 replies

Jul 20, 2023 8:25 PM in response to jeanette139

jeanette139 wrote:

My Apple computer is saying my email account is offline. I think my password is somehow missing maybe but don’t know how to get to that place to enter it


Quit Mail and relaunch it...?


Click the triangle if present




Mail.app>settings>Accounts>Server Settings


use the Connection Doctor>Shoe Details

Use Connection Doctor in Mail on Mac




Jul 20, 2023 8:42 PM in response to jeanette139

jeanette139 Said:

"My apple computer is saying my email is offlineSays my email account is offline?: My Apple computer is saying my email account is offline. I think my password is somehow missing maybe but don’t know how to get to that place to enter it"

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Troubleshooting Automatic eMail Logouts:


Use a New App Password:

Try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). This is the site for Hotmail/OutlookManage App Passwords for Two-Step Verification - Apple Support

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My apple computer is saying my email is offlineSays my email account is offline?

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