You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple Arcade unwraps new games for the holiday season. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store freezing when looking through Arcade

When I scroll to the bottom of the Apple Arcade and click “See all games”, I have maybe one minute of scrolling before the app freezes and I’m forced to close the app. Currently on an iPhone 14 with the latest iOS update.

iPhone 14 Plus

Posted on Jul 20, 2023 4:43 PM

Reply
2 replies

Jul 21, 2023 1:49 PM in response to PurpleYak

Hi PurpleYak,


Thank you for participating in the Apple Support Communities. If you are having issues with your device freezing, here are a few steps that may be useful:


1. Restart your iPhone to see if the issue persists: Restart your iPhone - Apple Support

2. Update your iPhone to rule out the older software: Update your iPhone or iPad - Apple Support

3. Try the steps here to see if they help: If your iPhone or iPad is running slow - Apple Support

4. If you need further support, reach out to Apple Support here: Get Support


Have a great day.



App Store freezing when looking through Arcade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.