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When replying to an email, all of the previous messages are removed from the thread so the entire conversation is gone. How do you fix this so that the entire conversation remains in tact? This is happening from the Apple Email app on a MacBook Air. Not using iCloud mail.
Windows, Windows 10
Ok thanks! That worked!!! I had select "Quote the text of the original message" and now the entire content of the thread is being included. I have no idea how that setting got wiped out and didn't notice. Took the recent software update so maybe it changed during that update. THANK YOU!!! Have a great weekend!!!
Ok thanks! That worked!!! I had select "Quote the text of the original message" and now the entire content of the thread is being included. I have no idea how that setting got wiped out and didn't notice. Took the recent software update so maybe it changed during that update. THANK YOU!!! Have a great weekend!!!
I recently had a different problem and ended up having to reinstall Mail. Now, I'm struggling to get back to the way it used to look and work. Ugh.
One issue that I'm having is that, when I reply to an email thread, only the latest message in the thread is included, instead of the entire thread. I tried selecting "Quote the text of the original message", but that didn't help. Any other suggestions? I'm running MacOS 13.5.2 on an Apple M1 MacBook Pro.
Thanks.
Check the settings in Mail > Settings > Composing under "Responding".
Are writing in plain text in HTML email or are you reply in HTML to plain text message?
In Settings, Composing is set to Rich Text. The only other option I have is Plain text. HTML is not a choice.
Rich text is being used. I don't have the choice for HTML. I don't understand how that would affect not including the entire previous conversation in the email thread. :-)
You're welcome.
dialabrain, I ended up figuring out how to configure Mail the way I want it, so you can ignore my request for help.
Thanks.
Glad it's sorted.
Welcome.
Message content not included on sent emails
