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GLinder123 Author

Level 1

5 points

Iphone help

I have a iphone 11 the phone will not turn on there is no water damage and when plugged into charger it will not even show the battery symbol please help

Posted on Jul 21, 2023 7:29 AM

Top-ranking reply

Libby101a

Level 4

2,392 points

Posted on Jul 21, 2023 7:50 AM

Have you tried a different charger? A different wall outlet in a different room?

If so, try force restarting the iPhone: Force restart iPhone - Apple Support

See this article for more steps: If your iPhone or iPod touch won't charge - Apple Support

If that doesn't work there's not much you can do if it won't power on. You may need to schedule an appointment at an Apple Store: Genius Bar Reservation and Apple Support Options - Apple

Or call Apple Support for mail in service: Contact - Official Apple Support

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