My iPod Touch is unlocked, but Photos thinks it's locked
What do I do?
My iTouch is unlocked, but when I plug in the USB Photos says 'Please unlock iTouch'.
Ugh?
What now...
[Re-Titled by Moderator]
User profile for user:
AnnieL2
User level:
Community Specialist
Salutations gnatmat,
If we’re understanding correctly, your iPod touch is plugged in to your computer, but in the Photos app you’re still being prompted to unlock your iPod. Let’s try this. While your iPod is connected to your computer, please lock and then unlock it with the passcode again. Does that change anything?
Also, a few more basics we can cover.
1. Quit the Photos app
2. Restart your Mac - Shut down or restart your Mac
3. Restart your iPod touch - Restart your iPod touch
4. Test again
Thanks.