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cookie1517 Author

Level 1

6 points

Why can’t I purchase an in app purchase

I’ve tried to purchase in an app bundle, and it said contact iTunes support. Not sure why.

Posted on Jul 22, 2023 9:12 AM

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Top-ranking reply

Level 10

731,717 points

Posted on Jul 22, 2023 9:16 AM

Click here and ask the iTunes Store staff for assistance. Disabling it from your end won't produce the message to contact them.

(242242)

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2 replies

Top-ranking reply

Level 10

731,717 points

Jul 22, 2023 9:16 AM in response to cookie1517

Click here and ask the iTunes Store staff for assistance. Disabling it from your end won't produce the message to contact them.

(242242)

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Jul 22, 2023 9:14 AM in response to cookie1517

You may have disallowed it in the Screen Time Restrictions. Please see the pic below which is self-explanatory

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Why can’t I purchase an in app purchase

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