checking for software update spin indefinitely

In setting, software update, 'checking for software update spins indefinitely

iMac 21.5″, macOS 11.6

Posted on Jul 22, 2023 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2023 4:26 AM

Predicated on the user profile as being accurate " iMac 21.5″, macOS 11.6 "


There are several updates available for Big Sur as the current version has reached 11.7.8


There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

2 replies
Question marked as Top-ranking reply

Jul 23, 2023 4:26 AM in response to adeline208

Predicated on the user profile as being accurate " iMac 21.5″, macOS 11.6 "


There are several updates available for Big Sur as the current version has reached 11.7.8


There are factors:


1 - Like poor Wifi connection


2 - Slow wifi connection


3 - Too many other people downloading at the same time and Apple Severs are overloaded


4 - Software on the computer interfering with the download process including AntiVirus Software


Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.


5 - Running behind a VPN which may increase Packet losses or corruption of the download 


6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer. 


7 - Best Results are via Ethernet Cable to Router


8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences

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checking for software update spin indefinitely

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