Overcharged my card

I’m getting so frustrated because anytime I pay for something in a game I get charged more than the actual price I initially thought. I just bought a game package for $9.99 yet I got charged $11 on my card? This isn’t the first time either, it’s every time. I’m about to stop using Apple Pay all together because that’s ridiculous.

iPhone XR, iOS 16

Posted on Jul 22, 2023 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 2:52 PM

One possibility -- do you have a sales tax in your location? $11 is approximately 10% more than $9.99 and could be a sales tax.


Another possibility is that a charge or something else was combined with your billing.


This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


1 reply
Question marked as Top-ranking reply

Jul 22, 2023 2:52 PM in response to Dezzy_2

One possibility -- do you have a sales tax in your location? $11 is approximately 10% more than $9.99 and could be a sales tax.


Another possibility is that a charge or something else was combined with your billing.


This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Overcharged my card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.