when getting a replacement phone for a broken phone and you cant remember your password for your icloud

I shattered the screen on my iPhone and am getting a replacement through insurance but I can’t remember my password so how do i get that


iPhone 7, iOS 14

Posted on Jul 22, 2023 6:41 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2023 6:58 PM

You can't remember your Apple ID password or the passcode that unlocks the screen?


If it's the passcode see this: If you forgot your iPhone passcode - Apple Support


If you forgot your Apple ID password if you are signed into another Apple device such as an iPad or MacBook you can go the settings in that device and reset the password if it's passcode or password protected. If that's not an option then you will need to do account recovery. You'll have to go to iforgot.apple.com to start the process. See this article: How to use account recovery when you can’t reset your Apple ID password - Apple Support



For more information: If you forgot your Apple ID password - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 22, 2023 6:58 PM in response to Blanken72

You can't remember your Apple ID password or the passcode that unlocks the screen?


If it's the passcode see this: If you forgot your iPhone passcode - Apple Support


If you forgot your Apple ID password if you are signed into another Apple device such as an iPad or MacBook you can go the settings in that device and reset the password if it's passcode or password protected. If that's not an option then you will need to do account recovery. You'll have to go to iforgot.apple.com to start the process. See this article: How to use account recovery when you can’t reset your Apple ID password - Apple Support



For more information: If you forgot your Apple ID password - Apple Support


Jul 22, 2023 6:55 PM in response to Blanken72

Blanken72 Said:

"when getting a replacement phone for a broken phone and you cant remember your password for your icloud: I shattered the screen on my iPhone and am getting a replacement through insurance but I can’t remember my password so how do i get that"

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Use these Forums' Credentials:

You are able to log in to these forums just fine. So, the credentials (email address and password) would be no different, given it is the same account.

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when getting a replacement phone for a broken phone and you cant remember your password for your icloud

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