The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
is the phone dead?
Hello amy_samela!
Please try these instructions: If your iPhone won't turn on or is frozen - Apple Support.
If you cannot get the iPhone to turn on, please take it in for an examination:
I hope this is helpful. Good Luck!
my iphone 12 flashed yellow and now wont turn on
