App Store app approval only says view in store instead of approve

I am the family manager for our accounts, when my child requests to install an app, it says ask for permission. When ask is selected, I get a message on my iPad that only says view in store instead of approve.

I have my child's iPad and mine updated, restarted, same WiFi, family settings have been reviewed for ask for permission.

This process initially didn't work on set up, I went to the Apple store and it worked when talking with the employee, 2 weeks later at home trying to install another app, I am getting this error again.

I am new to the Apple ecosystem so this could be user error of course. We are using an iPad Air (5th Gen) with iOS 16.5.1.

Any suggestions would be great!

Thanks