the microphone does not work during calls

the microphone does not work during calls, the phone does not have access to it in the settings, how to fix it and what could be the reason? Below is a picture.

iPhone 11, iOS 16

Posted on Jul 23, 2023 12:54 PM

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Question marked as Top-ranking reply

Posted on Jul 23, 2023 3:27 PM

iphone's own apps like Phone do not need permission so there is no entry in privacy.

Try upping the volume with vol up button during an actual call.

Check the mic works in Voice Memos.

After that reach out to Apple Support directly. You should be able to reach them here  Click here > Contact - Official Apple Support  or phone numbers  Click here > Contact Apple for support and service - Apple Support   or Click here > Genius Bar Reservation and Apple Support Options - Apple 


1 reply
Question marked as Top-ranking reply

Jul 23, 2023 3:27 PM in response to Lucassso

iphone's own apps like Phone do not need permission so there is no entry in privacy.

Try upping the volume with vol up button during an actual call.

Check the mic works in Voice Memos.

After that reach out to Apple Support directly. You should be able to reach them here  Click here > Contact - Official Apple Support  or phone numbers  Click here > Contact Apple for support and service - Apple Support   or Click here > Genius Bar Reservation and Apple Support Options - Apple 


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the microphone does not work during calls

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