iPhone turns of at 50%

My iPhone (12 pro max) turns off when it’s at 50% and when I turn it back on it says it’s at 10. What do I do plz help

Posted on Jul 23, 2023 2:59 PM

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Posted on Jul 24, 2023 12:00 PM

Apple can replace a battery in 30 minutes or less, but there may be a backlog of repairs ahead of you. Usually they can finish it in a few hours, or worst case the next day.


And usually they don’t erase the phone, but you should make a backup ahead of the repair in case something goes wrong.


Here is more information→Get your Apple device ready for service - Apple Support


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Question marked as Top-ranking reply

Jul 24, 2023 12:00 PM in response to Val_rey

Apple can replace a battery in 30 minutes or less, but there may be a backlog of repairs ahead of you. Usually they can finish it in a few hours, or worst case the next day.


And usually they don’t erase the phone, but you should make a backup ahead of the repair in case something goes wrong.


Here is more information→Get your Apple device ready for service - Apple Support


Jul 23, 2023 3:02 PM in response to Val_rey

What is your battery health at?


Batteries degrade over time with usage due to chemical aging, that's just how they work.

You can expect about a 1% drop per month with average use on an iPhone.

Apple recommends replacing it when it reaches 80%. To check your battery health, go to Settings > Battery > Battery Health.


iPhone Battery Replacement.

iPhone Battery Repair & Replacement - Apple Support


About Lithium Ion Batteries

iPhone Battery and Performance - Apple Support (IN)


Jul 24, 2023 3:46 AM in response to Val_rey

You’ll find that it will get much worse, quickly.


First it’ll start dying when you’re on a call …


… then you’ll not be able to make a call w/o being plugged-in.


Then it just won’t work at all.


We can’t emphasize enough how quickly this “final slide into total failure” occurs.


Make arrangements w/ Apple NOW to get it repaired at a time of your choosing; or you’ll find yourself “phoneless” … often when you need it the most.

Jul 23, 2023 5:46 PM in response to Val_rey

I have like 5 months with it and it was new


Very unlikely since the iPhone 12 was discontinued 2 years ago. It's more likely that someone told you the phone was "new", and it wasn't.


But, let's assume that it really was new. That being the case, the phone sat in a warehouse somewhere for 2 years before you bought it. That would have been about the worst thing that could happen as far as the health for the battery.





Aug 4, 2023 3:26 PM in response to Val_rey

Do I need to make an appointment to go change my battery or I can just go ?


Make an appointment if you will be taking the phone to the Apple Store.


You won't need an appointment if you take the phone to another authorized Apple Service shop. Most of them keep spare batteries on hand....but there are no guarantees.


You can find authorized service shops using this link: Find Locations



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iPhone turns of at 50%

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