Updating payment details for our icloud storage witjout my apple device

cherianne16 Said:

"Updating payment details for our icloud storage witjout my apple device: I need to update my credit card details for my icloud+ storage but the steps given are for an Apple device and mine is currently not working. My son Dominic's pad is linked through our family plan."

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I. Troubleshooting iCloud Payments:

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

II. Troubleshooting a "Not Working" Device:

What's the device type? How exactly is it not working? Providing info on that may help you get the answer you need.