I pressed the small button, very top right, for 10 plus seconds, but nothing happened. I have no opportunity to do anything since it has never turned on.
July2023July Said:
"I opened my new Mac Book Pro, and it won’t turn on. I pressed the small button, very top right, for 10 plus seconds, and nothing happens."
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Perhaps this is a Faulty Device?
Take this back to the seller, and see if you can return it or get a new one. If Apple is the seller, then contact them. First off, note that that you have a 14-day return policy. Secondly, you have 60 days since you purchase to get extended coverage (AppleCare Plus). With no coverage, you device comes with a one-year, out-of-the-box, limited-warranty. So, contact Apple, seeing if you can get this returned or serviced.
Apple Phone Support:
July2023July Said:
"I opened my new Mac Book Pro, and it won’t turn on. I pressed the small button, very top right, for 10 plus seconds, and nothing happens."
-------
Perhaps this is a Faulty Device?
Take this back to the seller, and see if you can return it or get a new one. If Apple is the seller, then contact them. First off, note that that you have a 14-day return policy. Secondly, you have 60 days since you purchase to get extended coverage (AppleCare Plus). With no coverage, you device comes with a one-year, out-of-the-box, limited-warranty. So, contact Apple, seeing if you can get this returned or serviced.
Apple Phone Support:
July2023July Said:
"I opened my new Mac Book Pro, and it won’t turn on. I pressed the small button, very top right, for 10 plus seconds, and nothing happens."
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Troubleshooting Mac Power:
A. Black Mac Screen:
Go Here: If your Mac doesn't Turn On or Start Up - Apple Support
Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.
B. Mac Power Issues:
Try a New Charger:
If it is currently charging from a charger, then use a new charger:
C. A Few Links to Refer to Power:
I opened my new Mac Book Pro, and it won’t turn on. I pressed the small button, very top right, for 10 plus seconds, and nothing happens.
