I can’t pay with my apple id and I’ve iTunes

Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages. Include your hardware year and model information if you have not already done so in the posting information.

You don't pay "with" Apple's iTunes Store, you pay using a payment method in Apple's iTunes Store. Read the links below about various ways to pay for items in the iTunes and App Stores.

- Add a payment method to your account. See this link about payment methods that you can use with your Apple ID --> Payment methods that you can use with your Apple ID - Apple Support then see this link about how to add a payment method to your Apple ID --> Add a payment method to your Apple ID - Apple Support

- Add money to your Apple ID balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add funds to an Apple ID account balance instead of having the card charged each time.

Click here --> Add money to your Apple Account balance - Apple Support

- This article outlines how to redeem an Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support

If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.

Use this link provided by Apple to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

or for telephone contacts refer to: Contact Apple for support and service - Apple Support

You can also use the general support link at Official Apple Support but frankly it will be a lot faster and easier to just use the direct link above since spending 5 minutes poking around the general support pages will likely end up at the same place.

If it is another reason, post with more details.

I'm sorry to hear that the previous steps didn't resolve the issue. If you've already tried all the troubleshooting steps mentioned and are still unable to make a payment with your Apple ID on iTunes, here are a few additional things you can try:

1. Restart your device: Sometimes, a simple restart can help refresh the system and resolve minor glitches. Turn off your device, wait a few seconds, and then turn it back on.
2. Check Apple's System Status: There might be temporary issues with Apple's services, including iTunes and the App Store. Visit Apple's System Status page (Apple - Support - System Status) to see if there are any ongoing problems that could be affecting payments.
3. Try a different payment method: If you have multiple payment methods linked to your Apple ID, try using a different one to see if the issue is specific to a particular payment option.
4. Clear cache and cookies: If you are using iTunes on a computer, clearing the cache and cookies in your web browser might help resolve the problem. If you're using a mobile device, you can try deleting and reinstalling the iTunes app.
5. Use a different device: If possible, try making the payment on a different device to see if the issue is related to your current device.
6. Check for restrictions: If you're using Family Sharing, the family organizer may have set up restrictions that prevent certain purchases. Go to "Settings" on your device, tap on "Screen Time," then select "Content & Privacy Restrictions" to review and adjust any restrictions.

If none of the above steps work, I recommend reaching out to Apple Support directly for further assistance. They will have access to specific account information and can provide more personalized support for your issue. You can contact Apple Support through the website I mentioned earlier (Official Apple Support), or you can schedule a call or chat with them from the website.

1. Check Payment Information:

Ensure that you have valid payment information associated with your Apple ID. To do this:

a. On your iPhone or iPad, go to Settings > [your name] > Payment & Shipping.

b. On your Mac or PC, open iTunes, go to Account > View My Account, and sign in. Then, click on "Manage Payments."

Verify that your credit/debit card information is up to date, or you have a valid payment method added.

2. Check Apple ID Balance:

If you are using an Apple ID balance to make purchases, ensure that there is enough balance to cover the cost of your desired purchase.

3. Check for Restrictions:

Make sure that you haven't enabled any restrictions on your device that prevent purchases. Go to Settings > Screen Time > Content & Privacy Restrictions, and check if there are any restrictions related to "iTunes & App Store Purchases."

4. Sign Out and Sign In Again:

Sometimes, signing out of your Apple ID and then signing back in can help resolve payment-related issues.

a. On your iPhone or iPad, go to Settings > [your name] > Sign Out.

b. On your Mac or PC, open iTunes, go to Account > Sign Out.

After signing out, sign back in with your Apple ID and try making the purchase again.

5. Contact Apple Support:

If none of the above steps resolve the issue, it's best to contact Apple Support. They can provide personalized assistance and help you identify and fix any specific issues with your account.

6. Check for Region Restrictions:

If you are in a region where certain payment methods are not supported or restricted, you might encounter issues with making purchases. Ensure that your Apple ID region matches your current location or the supported region for your payment method.

Remember, it's important to use a valid and authorized payment method when making purchases on Apple services. If you continue to experience problems, contacting Apple Support is the best course of action to resolve the issue.

Please state the exact wording of any error messages you see. Describe what you are doing and where it fails to perform as expected. All I know is that you are having some issue with payment, but there are a dozen reasons for that and right now we are guessing.