Can’t purchase in store

When I’m going to make a purchase on a game name “efootball 2023” and I’m going to make a purchase although I have the money it’s saying “purchase cannot be completed.”

Posted on Jul 23, 2023 11:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2023 12:05 AM

although I have the money it’s saying “purchase cannot be completed.”


If you get a message -> Your purchase could not be completed, you need to Add a payment method to your Apple ID – Apple Support (UK)

  •  if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.



See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Check also -> If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you're still unable to update your payment method, Contact Apple Support.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


1 reply
Question marked as Top-ranking reply

Jul 24, 2023 12:05 AM in response to alston257

although I have the money it’s saying “purchase cannot be completed.”


If you get a message -> Your purchase could not be completed, you need to Add a payment method to your Apple ID – Apple Support (UK)

  •  if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.



See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Check also -> If your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


If you're still unable to update your payment method, Contact Apple Support.

 

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


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Can’t purchase in store

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