Battery health not seen

Battery health

iPhone XR, iOS 15

Posted on Jul 24, 2023 12:26 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2023 12:38 AM

Battery health unknown --> iPhone Battery and Performance - Apple Support (IN)

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…

This may be due to having an improperly installed battery or an unknown battery part.




2 replies
Question marked as Top-ranking reply

Jul 24, 2023 12:38 AM in response to Lucky—

Battery health unknown --> iPhone Battery and Performance - Apple Support (IN)

If iOS is unable to determine the device battery health, you'll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…

This may be due to having an improperly installed battery or an unknown battery part.




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Battery health not seen

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