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deepali145 Author

Level 1

4 points

My phone gets extremely hot if I use it while on charging.

The phone gets very hot if I play prime video or shop while the phone is on charging. Cools down if I stop using it or turn off the charging

iPhone 14 Pro

Posted on Jul 24, 2023 8:41 AM

Top-ranking reply

Limnos

Level 10

419,551 points

Posted on Jul 24, 2023 8:57 AM

Some activities such as charging or a lot of computational activity, generate heat. Some warmth is to be anticipated.* Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support

If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support

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My phone gets extremely hot if I use it while on charging.

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