Apple Music
I have an Apple Music account on a family plan. For unknown reasons, I can no longer view my profile. The only profile I am able to view is the other family member. Help! I want to listen to my music
Ellen’s iPhone (2)
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User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi ElEdelman,
For help with checking your own profile in the Apple Music app, be sure you're following the steps below found in the article here: See what friends are listening to in Apple Music on your iPhone, iPad, or Android device
"View your profile
- Open the Apple Music app.
- Tap Listen Now.
- In the upper-right corner of Listen Now, tap the photo icon
or your photo. - At the top of your screen, tap [your name] View Profile."
If those are the steps you're following, check you are signed into the correct Apple ID. Sign in with your Apple ID
You can also test accessing your profile from another device your personal Apple ID is signed into. If the issue continues, reach out to Apple directly to report it and further assist.
Contact Apple for support and service
Cheers.