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I can't enter my 6 digit passcode - no I havent forgot it. How can I get it to work?

I often press the power and one of the volume buttons by mistake when removing the phone from my pocket but would this cause the phone to not recognise the passcode? It is an iphone 12

iPhone 6s Plus, iOS 14

Posted on Jul 24, 2023 10:48 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2023 11:30 AM

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


or see:


9 replies
Question marked as Top-ranking reply

Jul 24, 2023 11:30 AM in response to Delboy59

To unlock your iPhone, follow the steps described in the Apple article:

(< iOS 15.2) -> If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


or see:


Jul 24, 2023 12:46 PM in response to truman258

truman258 wrote:

Use Face ID by simply swiping up on your iPhone and looking into the camera it should work then

An iPhone 6S does not have Face ID.


It does have Touch ID but, the OP may not have set that up or they are in one of the conditions where it will not work. It sounds as if they may have turned the device off. If that's the case, Touch ID will not work.

I can't enter my 6 digit passcode - no I havent forgot it. How can I get it to work?

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