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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I often press the power and one of the volume buttons by mistake when removing the phone from my pocket but would this cause the phone to not recognise the passcode? It is an iphone 12
iPhone 6s Plus, iOS 14
To unlock your iPhone, follow the steps described in the Apple article:
(< iOS 15.2) -> If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
or see:
To unlock your iPhone, follow the steps described in the Apple article:
(< iOS 15.2) -> If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
(iOS 15.2 and newer) -> If you see an iPhone or iPad unavailable message or Security Lockout screen
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
or see:
truman258 wrote:
Use Face ID by simply swiping up on your iPhone and looking into the camera it should work then
An iPhone 6S does not have Face ID.
It does have Touch ID but, the OP may not have set that up or they are in one of the conditions where it will not work. It sounds as if they may have turned the device off. If that's the case, Touch ID will not work.
Force-restart your phone→If your iPhone won't turn on or is frozen - Apple Support
👍 that is nice.
Thank you for your feedback and you're welcome.
My problem is what I didn't realise that i had to go to my itunes account to press restore but it isn't showing my phone in it. It was registered there but just not showing.
Thank you, I have tried that.
Need more help?
👉 If you can't complete any of these steps, if you're still prompted for a passcode, or if you need any other assistance, contact Apple Support.
Use Face ID by simply swiping up on your iPhone and looking into the camera it should work then
Got it sorted but had to reset the phone but got everything back from iCloud. It’s kinda scary when you you reset in case anything important goes missing.
I can't enter my 6 digit passcode - no I havent forgot it. How can I get it to work?
