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Level 1

4 points

Help setting up iphone face id

I have reset my phone id several times and phone will not unlock

iPhone 12 Pro Max, iOS 16

Posted on Jul 24, 2023 11:11 AM

Top-ranking reply

Level 10

419,887 points

Posted on Jul 24, 2023 11:15 AM

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

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