IPhone won't receive other peoples call but can make them and text

Hi nash156,

The following steps address what you're describing specifically, and should provide a solution:

1. "Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
2. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's off. Learn how to use Focus on your iPhone or iPad.
3. Check for any blocked phone numbers. Go to Settings > Phone > Blocked Contacts.
4. Check Call Forwarding. Go to Settings > Phone > Call Forwarding and make sure it's off.
5. Check Silence Unknown Callers. Go to Settings > Phone > Silence Unknown Callers. If the setting is on, a caller must be listed in your Contacts or Recents. Or they must have shared their number in Mail or sent you a message using that number in order for their call to go through. Add their number to Contacts to ensure the phone rings. Calls from some third-party apps might not go through."

You can find these steps along with other information that may be helpful, here: If you can't make or receive calls on your iPhone - Apple Support

If you have followed the steps correctly and you still have the issue, let us know if you get any new alerts or error messages when trying, as those may help us determine what might be causing the issue.

We also recommend restarting your device and keeping it updated as those steps assure you have cleared out any minor software issues and are running the most current version.

Restart your iPhone - Apple Support

Update your iPhone or iPad - Apple Support

If you still have questions, reach out to your wireless carrier to make sure the number is not blocked on their end.

Cheers!