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my phone won't send or receive group texts

I have a newer model iphone with verizon as carrier. my daughter has the same phone and carrier and can send and receive group texts. My phone will neither send or receive group texts. All other aspects of phone (calling, texting, etc work fine). MMS and Group messaging are on, I've re-set network connections, I've cleared out text messages, I've removed and re-inserted SIM card. any ideas?

Apple TV HD, tvOS 15

Posted on Jul 24, 2023 9:14 PM

Reply
2 replies

Jul 24, 2023 9:33 PM in response to kurt280

kurt280 Said:

"my phone won't send or receive group texts: I have a newer model iphone with verizon as carrier. my daughter has the same phone and carrier and can send and receive group texts. My phone will neither send or receive group texts. [...]any ideas?"

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Troubleshooting Group Text Messaging:


A. Rid of the Country Code:

Make sure that you don't have a country code on the number for all of you contacts. So, if their number was +1 - (XXX) XXX XXXX, delete the +1 and save the contact. Reference: I keep getting a text message from 'Unknown' and the message says Service Denied??? - Apple Community


B. Links to Refer to:

my phone won't send or receive group texts

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