I bought my watch 1-2 weeks ago from T-Mobile I threw away the box now my watch is not charging so I want to know if it’s still possible to make an appointment to Apple Store and fix it or change it because it has 1 year warranty

yesterday also started like glitching

Posted on Jul 24, 2023 10:19 PM

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Posted on Jul 25, 2023 1:01 AM

You don't need the original box to receive warranty service.


Make a Genius Bar appointment at the closest Apple retail store. Or the closest authorized Apple Service provider. In some countries, you can also take care of warranty service online.


World-wide Apple Support -

Contact Apple for support and service – Apple Support (UK)


M1 Mac mini, macOS 13.5;  Watch, series 7 GPS/cellular, watchOS 9.6; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2


2 replies
Question marked as Best reply

Jul 25, 2023 1:01 AM in response to Niakkooo

You don't need the original box to receive warranty service.


Make a Genius Bar appointment at the closest Apple retail store. Or the closest authorized Apple Service provider. In some countries, you can also take care of warranty service online.


World-wide Apple Support -

Contact Apple for support and service – Apple Support (UK)


M1 Mac mini, macOS 13.5;  Watch, series 7 GPS/cellular, watchOS 9.6; iPad Pro 2nd Gen, iPadOS 16.6; iPhone 12 Pro, iOS 16.6; TV 4th Gen, tvOS 16.6; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2


I bought my watch 1-2 weeks ago from T-Mobile I threw away the box now my watch is not charging so I want to know if it’s still possible to make an appointment to Apple Store and fix it or change it because it has 1 year warranty

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