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I am trying to cancel my Apple One subscription, but I can't see Cancel button.
Also, when I tried from mac it shows that u have to cancel the subscription only from the device it was purchased from.
I dont want to renew my payment method until the subscription is canceled.
I dont need it anymore and would like to subscribe to MUSIC package only
iPhone XS, iOS 16
kamala181 wrote:
I am trying to cancel my Apple One subscription, but I can't see Cancel button.
Also, when I tried from mac it shows that u have to cancel the subscription only from the device it was purchased from.
I believe you will need to update your payment information before you can do anything. I suspect the reason for that is because you owe a payment that couldn't get processed when your current payment method was declined.
If you are unwilling to update the payment information, I suggest you contact Apple directly. You can use the "Support" link at the bottom left of every page of this forum.
It says you have to manage it on the device on which you purchased it. Are you doing that?
Cancel subscription is unavailable
