Outlook for Mac Keyboard Shortcut Stopped Working

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Level 1

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Outlook for Mac Keyboard Shortcut Stopped Working

I'm using Microsoft Outlook for Mac (version 16.75.1) and macOS Monterey (version 12.6.7). The keyboard shortcut to move an email to a folder, Shift+Command+M, suddenly stopped working today. All other keyboard shortcuts still work. Each of the keys works independently. How do I fix this?

Posted on Jul 25, 2023 3:38 PM

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Answer 1

Top-ranking reply

Tom Gewecke

Level 10

118,196 points

Jul 26, 2023 6:01 AM in response to bedegennaro

If you don't get an answer here, there is a forum for Outlook at

https://answers.microsoft.com/en-us/outlook_com/forum/outlk_Mac?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=all&isFilterExpanded=true&page=1

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Answer 2

bedegennaro Author

Level 1

4 points

Jul 26, 2023 6:04 AM in response to Tom Gewecke

Tom,

Thank you for your help. I posted there hoping to try to get support from the Outlook side as well as the Apple side. I believe this is an Outlook problem but I hoped someone here might've encountered this and found a fix. Thanks again!

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