cannot message apple

I cannot send messages via iMessage/sms to Apple, when contacting apples message support I physically cannot send messages to them, they come back as failed to send. I can text any other person no problem but just apple I cannot send to, anyone have any suggestions?

iPhone 14 Pro Max, iOS 16

Posted on Jul 25, 2023 9:54 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2023 5:30 PM

Hi Bnighthawk,


We'll be glad to assist. To start, Apple doesn't have a direct SMS/iMessage number that you can message. If you're wanting support, you should download the Apple Support app from the App Store, which is likely the feature you're referring to: Apple Support App


Alternatively, you can always reach out to them here: Get Support


Cheers.



1 reply
Question marked as Top-ranking reply

Jul 26, 2023 5:30 PM in response to Bnighthawk

Hi Bnighthawk,


We'll be glad to assist. To start, Apple doesn't have a direct SMS/iMessage number that you can message. If you're wanting support, you should download the Apple Support app from the App Store, which is likely the feature you're referring to: Apple Support App


Alternatively, you can always reach out to them here: Get Support


Cheers.



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cannot message apple

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