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The scammers hacked my icloud

I was selling my phone, a girl responded to the ad and asked me to check if contacts were saved after logging in through her icloud. She tricked me and blocked icloud. Requires money to unlock. I have all the data that I am the owner of the phone, I have documents, a box, a number, correspondence with a scammer. I have submitted a support request, please look into it as soon as possible. until my phone was turned off. Application number


[Edited by Moderator to remove PII]

iPhone 12

Posted on Jul 25, 2023 11:40 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2023 12:52 AM

Sorry, but we are all users here, just like you, and can't access your personal data.

You will have to contact the official Apple Support about that by choosing the phone number for your region from this Apple page:

Contact Apple for support and service - Apple Support

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The scammers hacked my icloud

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