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why isnt my face id working?

says face id is disabled when i log into my phone.

iPhone 11, iOS 16

Posted on Jul 26, 2023 9:48 AM

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Question marked as Top-ranking reply

Posted on Jul 26, 2023 11:17 AM

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jul 26, 2023 11:17 AM in response to carterbridge89

This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple


why isnt my face id working?

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