Having a hard time updating my payment. Why does it say can not confirm payment method
Will not let me add a visa card
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User profile for user:
Gena_D
User level:
Community Specialist
Hello Lease73,
We have a great support article that might help with this. Please take a look at it here: If you need to change or update your Apple ID payment method - Apple Support. Make sure that you are following these steps:
"Update your payment method on your iPhone or iPad
- Open the Settings app.
- Tap your name.
- Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
- Tap Add Payment Method, enter the new payment method, then tap Done.
- Tap Edit.
- Tap the red delete button next to the old payment method, then tap Delete."
If the issue persists and you have checked with your financial institution to make sure there are no account issues, further assistance may be needed. We want to make sure you reach the right team for help with your billing questions, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.
Thank you for participating in the Apple Support Communities and have a wonderful day.