Safari will not play bbc news videos

Hey there omegayo,

If you're running into errors or are unable to view videos in Safari, work through the steps below to help:

Reload the page

From the menu bar in Safari, choose View > Reload Page. Or press Command-R.

If Safari doesn't reload the page, quit Safari, then try again. If Safari doesn't quit, you can press Option-Command-Esc to force Safari to quit.

If Safari automatically reopens unwanted pages, quit Safari, then press and hold the Shift key while opening Safari. Learn how to control which windows Safari automatically reopens.

Install software updates and restart

Update macOS, which can include updates for Safari. If your Mac didn't restart automatically, choose Apple menu  > Restart. Some important background updates take effect only after restarting.

Check Safari extensions

If you installed any Safari extensions, turn extensions off. From the menu bar in Safari, choose Safari > Settings (or Preferences). Click Extensions, then deselect each extension to turn it off. Learn more about Safari extensions.

If you find that an extension is causing the issue, make sure that the extension is up to date.

Test with a private window 

A website can store cookies, caches, and other data on your Mac, and issues with that data can affect your use of the website. To prevent the website from using that data, view it in a private window: From the menu bar in Safari, choose File > New Private Window, or press Shift-Command-N.

If that works, use the following steps to remove the website's data, including its caches and cookies. The website can then create new data as needed. If it's a website that you sign in to, make sure that you know your sign-in information before continuing.

1. Choose Safari > Settings (or Preferences), then click Privacy.

2. Click Manage Website Data.

3. Select the affected website from the list shown.

4. Click Remove.

5. Click Done.

6. Open the website again in a non-private browser window.

Continue with the remaining troubleshooting steps in the link below if the issue is still unresolved:

If Safari doesn't open a page or work as expected on your Mac - Apple Support

Take care!