i am trying to cancel my nord vpn , i have followed the correct steps to cancel through my apple settings , but it doesn’t show up under my account , unless it was under my other email which doesn’t show up in my apple accounts.
peter’s iPhone (2)
Hey there ppe1931,
Thanks for reaching out to the Apple Support Communities.
To get started, if not seeing the subscription you want to cancel, have you had a chance to go through the steps in the 'Related Article' If you want to cancel a subscription from Apple, under the "Can’t find the subscription that you want to cancel?" section?
Can’t find the subscription that you want to cancel?
* If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
* If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
* If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.
If you're not seeing the subscription under your current Apple ID or your other email address, it may be possible that the subscription is under an account with NordVPN. For help with determining that, the best option would be to reach out to NordVPN's support at this link here: Live Chat, VPN Setup, Troubleshooting - NordVPN Customer Support
If NordVPN is able to confirm that the subscription is under an Apple ID, and you're still unable to locate the subscription, then we'd recommend reaching out to Apple Support directly for additional help here: Get Support
We hope that's able to help.
Take care
Hey there ppe1931,
Thanks for reaching out to the Apple Support Communities.
To get started, if not seeing the subscription you want to cancel, have you had a chance to go through the steps in the 'Related Article' If you want to cancel a subscription from Apple, under the "Can’t find the subscription that you want to cancel?" section?
Can’t find the subscription that you want to cancel?
* If a family member's Apple ID appears on the receipt, ask that family member to use the steps in this article to cancel the subscription. You can’t cancel a family member's subscription.
* If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.
* If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.
If you're not seeing the subscription under your current Apple ID or your other email address, it may be possible that the subscription is under an account with NordVPN. For help with determining that, the best option would be to reach out to NordVPN's support at this link here: Live Chat, VPN Setup, Troubleshooting - NordVPN Customer Support
If NordVPN is able to confirm that the subscription is under an Apple ID, and you're still unable to locate the subscription, then we'd recommend reaching out to Apple Support directly for additional help here: Get Support
We hope that's able to help.
Take care
i can’t cancel my nordvpn as it does not come up in my subscriptions
