Why are there duplicate devices in Screen Time?

Hello Alric3107,

You may explore which devices your Apple ID is signed in to using the info here: Check your Apple ID device list to find where you're signed in - Apple Support

Use your iPhone, iPad, iPod touch, or Apple Watch to find where you're signed in

1. Tap Settings > [your name], then scroll down. 

2. Tap any device name to view that device's information, such as the device model, serial number, OS version, and whether it's a trusted device that can be used to receive Apple ID verification codes. The information might vary depending on the device type. You might need to answer your security questions to view device details. 

If you notice any other devices that are no longer in your possession, you may also remove them from the list here.

Use your iPhone or iPad to remove a device

1. Tap the device to find its details, then tap Remove from Account.

2. Review the message that appears, then tap again to confirm that you want to remove the device.

Cheers.

Greetings Alric3107,

ScreenTime activity can be viewed for the last 24 hours, and the last 7 days. If usage of the device was within that time-frame, it would continue to show until it's been longer than that since it was last used.

Track app and device usage in Screen Time on Mac

If, considering this information, you're still not seeing what you expect, we recommend that you contact Apple Support - Get Support

We hope this helps!

Hi Alric3107,

The best place to get information on turnaround times for service would be from the Apple Service Provider where your Mac was taken. The amount of time a repair takes can vary depending on a number of factors, like how many others have repairs, and the availability of parts.

Take care!