Phone lock

I bought a iPhone use for my wireless store. My daughter used I broke my phone I did a factory reset and now it’s saying it’s locked to Verizon wireless. I paid $700 for the shoes from two years ago. I don’t know the people and I cannot find my receipt, so now the stores acting like they can’t help me like they never sold me the phone what do I do?


iPhone 12, iOS 16

Posted on Jul 26, 2023 7:08 PM

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Posted on Jul 26, 2023 7:16 PM

Only the carrier holding a carrier lock can remove it.


You will want to request Verizon remove the lock.


Here is: How to unlock your iPhone for use with a different carrier - Apple Support

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Phone lock

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